
 |
Our Network design services are geared toward making your company's data and voice
networks operate more efficiently. Most companies' networks are operating at below their
optimum efficiency. Inefficient networks are responsible for a tremendous amount of lost
time, money, productivity, and business. Cominfo can design and spec new networks, tune
up those existing legacy networks and help to plan for future upgrades necessary to keep
your data flowing smoothly.
Offering design and installation services as well as sourcing of all brands of networking
equipment allow Cominfo to quickly and efficiently implement the right solution. Additionally,
our team is a great source for an independent third party audit if you already have a network
but are not sure it is running to its full or desired potential.

Our Network maintenance services
deliver a complete range of options to meet
your specific requirements and budget. Remote diagnostics and technical support and around
the clock, 7x24 remote support are available from our Customer Support Center in Pakistan,
and in U.S.A. This center is our core staff of software analysts, network, engineering and
customer support professionals who are experts in IT systems, networks and LAN/WAN internetworking environments. Our customers benefit from immediate access to sophisticated diagnostic, monitoring and trouble resolution services.
Whether you prefer 7x24 coverage or next day parts service, Cominfo offers flexible support programs designed to meet your needs. All our service programs include remote telephone
support 24 hours a day, seven days a week.
Imagine opening a shipment of computer equipment and unwrapping the "perfect"
technology solution - preconfigured to your exact specifications and ready to plug and play.
That's exactly what happens when you rely on Cominfo's Configuration Services to help you
build an on demand solution.
Cominfo's Configuration Services were designed with you in
mind. Our Configuration Center offers you customized
solutions to meet your exact requirements. Cominfo can
handle simple installations to highly complex, enterprise
configurations and offers every customer:
The right technical expertise: our highly-trained professional technicians have numerous
engineer-level industry certifications and receive ongoing technical training
The right products: configured on demand to meet your specifications

Our Help Desk services
redefine traditional help desks to minimize support costs and ensure
high levels of user satisfaction, enhance productivity, and
effectively use resources. The Help Desk services provide customers
with:
-
- Expanded Coverage to
ensure that help is there 24
hours, 7 days a week.
- - Effective First Call Close Rate to minimize repeated calls, user downtime, and
frustration.
- - Courteous and Knowledgeable Personnel to provide answers to routine
questions quickly, help the user learn how to perform simple diagnostics and
functions, understand the applications, and are able to identify effectively what
resources are necessary to handle a problem.
|